26 September 2023

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Crucial Factors to Consider When Taking Digital Loans

3 min read
Crucial Factors to Consider When Taking Digital Loans

Digital loans have become increasingly popular in India as more individuals and businesses seek quick access to credit. However, before availing themselves of these financial products, borrowers should take certain factors into consideration. In this article, we will discuss some crucial points to keep in mind when applying for digital loans.

One of the most important factors to consider when taking a digital loan is the credibility of the lender. With various lenders, including traditional banks and fintech companies, offering loans through online platforms, it is essential to verify the legitimacy of the lender. Research the lender’s background, reviews, and reputation to ensure that you are dealing with an authorised entity and to protect yourself from fraudulent practices.

Data privacy and security is another crucial consideration. When applying for a digital loan, you will be required to share personal and financial information with the lender. It is important to ensure that the lender has robust data privacy and security measures in place to safeguard your sensitive data. Look for lenders who are compliant with data protection regulations and have stringent security protocols to prevent data breaches and unauthorised access to your information.

Carefully reviewing and understanding the terms and conditions of the loan is also essential. Digital loan platforms should provide clear and concise information about interest rates, processing fees, repayment tenures, and any additional charges. Avoid lenders with ambiguous terms or hidden fees, as this can lead to unexpected financial burdens in the future.

Comparing interest rates and charges offered different lenders is crucial to ensure that you are getting the best possible deal. Be cautious of lenders offering exceptionally low-interest rates, as they may have hidden charges or unfavourable terms elsewhere in the agreement.

Repayment flexibility should also be taken into account. Some digital loan platforms offer flexible repayment schedules, allowing borrowers to customise their Equated Monthly Instalments (EMIs) based on their income and expenses. Opt for a lender that provides manageable repayment options to avoid defaulting on the loan.

Having a reliable and efficient customer support system is important for addressing any queries or issues that may arise during the loan application or repayment process. Check if the lender offers multiple channels for customer support, such as phone, email, or chat, and assess their responsiveness to customer inquiries.

Reading reviews and testimonials from previous customers can provide insights into the lender’s service quality, responsiveness, and overall borrower satisfaction. This information can help you make an informed decision.

Lastly, ensure that the lender complies with all relevant regulatory requirements set forth the Reserve Bank of India (RBI) and other financial governing bodies. Borrowing from RBI-regulated entities provides an added layer of security and recourse in case of any disputes.

Taking digital loans can offer convenience and accessibility in the Indian financial landscape. However, it is crucial to exercise caution and undertake due diligence when opting for such loans. By considering factors such as lender credibility, data privacy, transparent terms, interest rates, repayment flexibility, customer support, and regulatory compliance, borrowers can make informed decisions and avoid potential pitfalls. Responsible borrowing, coupled with awareness of these special considerations, can help individuals and businesses effectively harness the benefits of digital loans.

– Pramod Kathuria, Founder and CEO, Easiloan
– RBI data