Many Snapchat users experienced technical difficulties with the messaging app’s AI chatbot on Tuesday night. The issues included a mysterious story being posted to its profile and a lack of response in text chats, leading to concerns among users.
Snapchat’s My AI chatbot was globally released earlier this year. It is an artificial intelligence program designed to respond to users’ messages in a friendly manner, providing recommendations for places to visit and lenses to use. Additionally, it can engage in chat and respond to any snaps users send it.
However, some Snapchat users posted stories of their interactions with the Snapchat AI, and the AI responded with some terrifying replies that left users in horror. The unsettling responses generated significant buzz on social media platforms.
Snapchat Support acknowledged the issue and took to Twitter to notify affected users that the Snapchat AI had experienced a temporary outage, which could have caused the unusual behavior. The support team assured users that they were working on resolving the problem.
Although the exact cause of the technical difficulties was not disclosed, it is not uncommon for AI systems to encounter glitches or temporary malfunctions. The complex algorithms powering these chatbots can occasionally produce unexpected results.
Snapchat’s AI chatbot serves as both a helpful assistant for users and a unique way for the company to engage with its audience. By providing recommendations and engaging in conversations, the AI enhances the user experience on the platform.
Despite the temporary inconvenience, Snapchat users can trust that the company is actively addressing the issue to ensure a smoother and more reliable interaction with the AI chatbot in the future.