0 Shares 10874 Views

PayPal Freezing All of Portal Games Accounts over First Martians Pre-Orders

Feb 08, 2017
0 10875

UPDATE: Portal Games posted a comment on reddit about how it would affect their company, which we have added to the article.

Portal Games is having major trouble with their pre-orders for First Martians: Adventures On The Red Planet. With nearly 3,000 pre-orders coming in for First Martians via PayPal, Portal Games was just informed that PayPal has frozen all of their accounts until they actually deliver the game to the buyers.

Ignacy Trzewiczek, the founder of Portal Games, revealed his trouble with PayPal on a recent episode of Board Game Insider.

Portal Games First Martians

Not only are they freezing the money Portal Games has taken in for the pre-orders, but they are also not releasing any of the money that Portal Games takes in for selling items from their online store.

PayPal says that all of their money will be frozen until First Martians is delivered, which won’t be until May or June. So Portal Games will not have access to any of their money from any of their sales until First Martians is in the hands of their customers.

Trzewiczek posted a comment on reddit saying that the freeze by PayPal will not affect their business.

“We’d like to stress it very clearly that although we are not happy with Paypal holding our funds both for First Martians pre-orders AND for all other funds that we have from regular sales of our regular products for the next 3 months, we are 100% on track for production of First Martians and we will deliver the product on time as promised.

Holding money from all sells from our webstore is sort of uncomfortable situation but will not affect the First Martian campaign in the slightest way.”

Vast the Crystal Caverns

Leder Games, the creators and publishers of Vast: The Crystal Caverns, had a similar situation with PayPal in October of 2016. They were taking pre-orders for a second print run of Vast, when PayPal locked their account and would not release their money until six months after they had shipped the game.

They were able to get a bridge loan and ran a second Kickstarter to finish the print run, but if they hadn’t been able to do that, they would have needed to refund all of their customers and cancel the run.

EDIT: PayPal states in their terms of service about presales that are not on Ebay, that the presold item needs to be delivered within 20 days from the date of purchase.

Caylie is a writer and all around nerd. Board games have slowly become a passion and have taken over most of her shelves at this point. Some of her favorite games are Castles of Mad King Ludwig, Battlestar Galactica, and Mansions of Madness 2nd edition.

You may be interested

IDW Reveals Legend of Korra Board Game
News
0 shares215 views

IDW Reveals Legend of Korra Board Game

Caylie Sadin - Jun 27, 2017

IDW Games will be releasing a board game based off of the popular animated series The Legend of Korra called The Legend of…

3 Hot New Games From Origins And How They Play
Reviews, Roundups
0 shares388 views

3 Hot New Games From Origins And How They Play

Caylie Sadin - Jun 26, 2017

Origins Game Fair in Columbus, Ohio saw some hot new games for sale. Three games, Bärenpark, Century: Spice Road, and Werewords have a…

New Board Games To Get Excited about at Origins
News, Roundups
0 shares3873 views

New Board Games To Get Excited about at Origins

Caylie Sadin - May 10, 2017

Origins Game Fair is a board gaming convention in Columbus, OH June 14th-18th. Game publishers have started putting out information on what tasty…

Most from this category