0 Shares 11478 Views

PayPal Freezing All of Portal Games Accounts over First Martians Pre-Orders

Feb 08, 2017
0 11479

UPDATE: Portal Games posted a comment on reddit about how it would affect their company, which we have added to the article.

Portal Games is having major trouble with their pre-orders for First Martians: Adventures On The Red Planet. With nearly 3,000 pre-orders coming in for First Martians via PayPal, Portal Games was just informed that PayPal has frozen all of their accounts until they actually deliver the game to the buyers.

Ignacy Trzewiczek, the founder of Portal Games, revealed his trouble with PayPal on a recent episode of Board Game Insider.

Portal Games First Martians

Not only are they freezing the money Portal Games has taken in for the pre-orders, but they are also not releasing any of the money that Portal Games takes in for selling items from their online store.

PayPal says that all of their money will be frozen until First Martians is delivered, which won’t be until May or June. So Portal Games will not have access to any of their money from any of their sales until First Martians is in the hands of their customers.

Trzewiczek posted a comment on reddit saying that the freeze by PayPal will not affect their business.

“We’d like to stress it very clearly that although we are not happy with Paypal holding our funds both for First Martians pre-orders AND for all other funds that we have from regular sales of our regular products for the next 3 months, we are 100% on track for production of First Martians and we will deliver the product on time as promised.

Holding money from all sells from our webstore is sort of uncomfortable situation but will not affect the First Martian campaign in the slightest way.”

Vast the Crystal Caverns

Leder Games, the creators and publishers of Vast: The Crystal Caverns, had a similar situation with PayPal in October of 2016. They were taking pre-orders for a second print run of Vast, when PayPal locked their account and would not release their money until six months after they had shipped the game.

They were able to get a bridge loan and ran a second Kickstarter to finish the print run, but if they hadn’t been able to do that, they would have needed to refund all of their customers and cancel the run.

EDIT: PayPal states in their terms of service about presales that are not on Ebay, that the presold item needs to be delivered within 20 days from the date of purchase.

Caylie is a writer and all around nerd. Board games have slowly become a passion and have taken over most of her shelves at this point. Some of her favorite games are Castles of Mad King Ludwig, Battlestar Galactica, and Mansions of Madness 2nd edition.

You may be interested

My Top 7 New Board Games To Check Out at Gen Con 2017
0 shares1545 views

My Top 7 New Board Games To Check Out at Gen Con 2017

Caylie Sadin - Aug 04, 2017

Gen Con, which is one of the largest tabletop gaming conventions in the world, is always a feast of new and exciting games.…

Review: First Martians Is Brutal, Stressful and Fun
0 shares1359 views

Review: First Martians Is Brutal, Stressful and Fun

Caylie Sadin - Jul 16, 2017

First Martians: Adventures on the Red Planet is a co-operative board game published by Portal Games that revolves around a team of astronauts…

Attack on Titan: The Last Stand Board Game Release Date Announced
0 shares1089 views

Attack on Titan: The Last Stand Board Game Release Date Announced

Caylie Sadin - Jul 11, 2017

Cryptozoic and Don't Panic Games have announced that Attack on Titan: The Last Stand, a board game based on the popular anime, will…

Most from this category